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Update on Doha Bank’s India Strategy
Dear Valued Client,
We wish to inform you of an update arising from Doha Bank’s long-term strategic review of its global operations, including its presence in India.
The Bank’s Board of Directors has recently considered, in principle, certain future operating options for India as part of this broader review. We would like to emphasize that these considerations are preliminary in nature and subject to all requisite regulatory approvals. Accordingly, there is no change at this time to Doha Bank’s operations in India.
Our branches in Mumbai and Kochi continue to operate as usual, and all banking activities remain fully operational with no interruption on our products, services, facilities, and client engagement arrangements. Your deposits, balances, credit facilities, and contractual rights remain fully protected in strict accordance with applicable RBI regulations.
Doha Bank remains committed to meeting all its obligations to its clients and stakeholders in India. Your existing relationships with the Bank, along with all contractual arrangements, will continue to be serviced by our teams in the ordinary course of business, in line with applicable laws and regulatory requirements.
As the process progresses and relevant milestones are reached, we will ensure timely and transparent communication with you. Should any actions be required from your side at a future stage, you will be provided with clear, detailed instructions well in advance.
We value the trust you place in Doha Bank and thank you for your continued relationship with us. If you have any questions or require clarification, please feel free to contact your Relationship Manager or our branch management team.
Yours sincerely,
Management – India Operations
Doha Bank Q.P.S.C
Doha Bank – India Strategy Update
A: The Board of Directors has approved, in principle, a shift in Doha Bank’s long‑term strategy in India. Over time, this would involve transitioning from a branch‑based operating model to a Representative Office, together with a gradual and orderly wind‑down of branch operations. This decision follows a broader strategic review of the Bank’s international footprint.
A: There is no immediate change. This is an in‑principle decision and remains subject to all required regulatory approvals, including from the Reserve Bank of India and the Qatar Central Bank. Until such approvals are obtained, Doha Bank’s operating model in India remains unchanged.
A: No. Doha Bank will continue to operate its India branches and serve clients in the normal course of business, with no immediate changes to products, services, or relationship arrangements.
A: Yes. Doha Bank remains fully committed to serving its clients with the same level of service, professionalism, and responsiveness you are accustomed to today.
A: At this stage, there is no impact on client accounts, credit facilities, trade finance instruments, or other transactional arrangements. Any future changes, should they arise, would be communicated clearly and well in advance.
A: Subject to regulatory approvals, the transition would follow a multi‑year trajectory, allowing sufficient time for detailed planning, regulatory engagement, and careful execution.
A: The in‑principle decision reflects a broader strategic review of Doha Bank’s international footprint and future operating model. It is driven by long‑term strategic considerations and does not reflect the quality of client relationships or the performance of the India franchise.
A: No branch closing date has been determined at this stage. Any potential closure would be subject to regulatory approvals and a detailed implementation plan. Clients will be informed well in advance of any relevant timelines
A: No decisions have been made at this stage regarding specific account arrangements. Any future changes, for example in relation to account maintenance or transfers, would be carefully planned and communicated transparently and well in advance.
A: Yes. Until any changes are formally communicated, clients continue to have full access to their accounts, funds, and existing banking channels in the normal course of business.
A: All existing deposits, loans, and facilities remain unaffected at this stage. Any future changes, should they be required, would be managed in a structured manner and communicated clearly to clients.
A: No additional fees or charges arise as a result of the in‑principle decision. Any changes to fees or terms, if ever applicable, would be communicated in advance.
A: Doha Bank remains mindful of the diverse needs of its client base. Client service and support arrangements will continue to be managed with care, fairness, and sensitivity as the transition evolves.
A: As part of prudent transition planning, Doha Bank is evaluating appropriate partnership and business continuity arrangements. Any such arrangements, if finalized, will be communicated at the appropriate time.
A: A Representative Office, subject to regulatory approval, would focus on liaison, relationship support, and market presence, and would not undertake regulated banking activities. Further details will be shared if and when relevant.
A: Doha Bank is committed to timely, transparent, and clear communication. Clients will be informed as the strategy progresses and key milestones are reached, with sufficient advance notice wherever client action may be required.
A: Clients may continue to contact their Relationship Manager or the management team at their respective Doha Bank India branch for any questions or clarifications.
This FAQ is provided for information purposes only and reflects the current status of the Board’s in‑principle decision. The content will be updated as the implementation trajectory progresses and regulatory clarity is obtained.
